Everything you need to know before you book

Step 1 — Inquiry submitted. Once we receive your inquiry, a Host Wenatchee representative sends a quote through Goodshuffle Pro for your desired date and time.

Step 2 — Review the quote and sign the contract. If your date is available and everything looks correct, you review the quote and electronically sign the event rental contract.

Step 3 — Submit payment to secure your date. Credit card payments lock in your date immediately. If you prefer check or cash, notify your representative — your contract is marked confirmed once payment is received.

Step 4 — Obtain private event insurance if required (events serving alcohol or hosting minors). Proof of insurance is emailed to hostwenatchee@gmail.com before your event.

Step 5 — Complete the Event Prep Form 1–2 weeks before your event so our team can prepare the space. The $250 refundable damage & cleaning deposit is collected through this form.

Step 6 — Complete the digital Cleanup Checklist after your event.

A 50% non-refundable deposit of the total rental fee is required to reserve your date. Your date is not considered booked until that deposit is received and confirmed.

Once you receive your quote through Goodshuffle Pro (our booking and invoicing software) and sign the rental contract electronically, you'll be prompted inside the system to submit payment. Payment is required after the contract is executed to secure your booking.

Electronic payments through Goodshuffle Pro (a 3.5% transaction fee applies), check, or cash.

Regardless of payment method, a valid credit card is required and kept on file for all bookings. That card may be used in accordance with your rental agreement, including for unpaid balances, damages, missing items, or additional fees.

Notify your Host Wenatchee representative in advance so we know a non-electronic payment is coming. Checks and cash are mailed or delivered to Host Wenatchee at the address on your booking confirmation or invoice.

Your date is not secured until payment is received, so mail with enough time to arrive before payment deadlines. Please don't leave payments in the lobby or at the main building entrance.

Yes. There is a secure drop box next to the front entrance door of the upstairs event space — not near the main lobby entry doors. Let your representative know if you plan to drop off a payment so we can expect it and record it properly.

If your event is booked more than 30 days in advance, the remaining balance is due 30 days before your event date. If it's booked within 30 days of the event, payment in full is required at the time of booking. All payments made within 30 days of the event are non-refundable.

Yes — for all bookings, whether you pay by credit card, check, or cash. The card on file may be used per your rental agreement for unpaid balances, damages, missing items, or additional charges.

No. Once the 50% deposit is paid and your date is secured, it is non-refundable and non-transferable for any reason.

No. The $250 refundable damage & cleaning deposit is separate from your rental fee and is collected closer to your event through the Event Prep Form.

A digital form sent to you before your event. It collects key event details for our team and lets you complete required pre-event steps, including payment of the damage and cleaning deposit.

Once the initial 50% deposit is paid and your date is set, the deposit is non-refundable and non-transferable. If you cancel or reschedule within 30 days of the event, the full invoiced price is still due. If you have already paid in full and cancel, no refund is issued.

The full invoiced amount remains due, regardless of how much has been paid at the time of cancellation.

No refunds are issued once the initial deposit has been paid. Events canceled within 30 days of the event date are subject to full payment.

Payment in full is required at the time of booking and is non-refundable.

No. Deposits are non-transferable and cannot be applied to a different date or event.

Minor changes can often be accommodated. All changes must be communicated to a Host Wenatchee representative and are subject to availability and approval. Changes do not alter cancellation or payment policies.

In the unlikely event we must cancel due to circumstances beyond our control, we'll notify you as soon as possible and handle refunds or credits in accordance with applicable agreements.

70 guests maximum, including vendors and event staff. This limit must be strictly observed at all times.

Eight 60-inch round tables and 70 white fanback chairs are included at no additional cost. Rectangular and cocktail tables are not included but can be added to your rental on request, subject to availability. Clients set up furniture and return it to its designated storage location during cleanup.

Linens are not included. A linen package is $64 when reserved up to two weeks before your event; within two weeks, individual table linens are $21 each. Linens come in black, white, or tan, and you're also welcome to bring your own.

Not with the venue rental, but we do have beverage glasses, cutlery, and dishware available to rent through our partner NCW Event Rentals (ncweventrentals.com). Let us know if you'd like to learn more.

Yes — make it yours. We offer a variety of fun add-ons, and specialty furniture, tables, linens, and décor can be provided through our partner company NCW Event Rentals (ncweventrentals.com).

Yes. The venue includes a kitchenette for light food prep and staging. It isn't intended for full cooking and doesn't include commercial kitchen equipment.

Yes, complimentary Wi-Fi for event use. Network details are provided before or on the day of your event.

Yes. The event space is heated and air-conditioned for year-round comfort.

Yes — two bathrooms for guest use, accessed through the shared lobby space outside the event room.

Music is welcome. A standard Bluetooth audio system is included, and a Media Package add-on is available with a pro-grade speaker, microphone, and HD projector. Live music is allowed with approval; noise rules apply.

Standard hours are 7:00 AM to 11:00 PM. After-hours use until midnight is available for a $300 fee. Alcohol served after 11 PM requires a licensed bartender.

Yes, as long as decorations follow venue guidelines and don't damage walls, ceilings, floors, or fixtures. All decorations must be removed during cleanup.

Yes — we require Command strips (Command brand only) on all walls and surfaces.

No. Open flames are not allowed. Battery-powered candles are a great alternative.

No — the lobby is a shared common area, so please be respectful of our neighbors. A small welcome sign and a few small balloons are allowed in the lobby, and you may tie balloons to the Host flappy sign outside or along the stairs (please clean them up afterward).

Not allowed in the lobby: food tables, gift tables, décor beyond small signs and balloons, kids playing, drinking or mingling, photoshoots, or any event activities. Please keep everything inside Host Wenatchee.

No. Clients are responsible for setting up tables, chairs, and any event items. A setup package can be added to your rental if you'd like us to handle it.

One hour of access before your booked event time is available for your own setup — setup service itself is a paid add-on. Use the hour for decorating, arranging tables and chairs, vendor load-in, and general preparation. Host Wenatchee representatives may be on-site during setup to assist as needed or to prepare the venue for upcoming events.

Thirty minutes following your booked event time. All guests must exit the space by the end of the scheduled event so cleanup can begin promptly.

Yes. Extended setup or cleanup time — including private hours without Host Wenatchee staff present — may be purchased in advance and must be approved before your event.

A representative will have the venue unlocked and ready at your rental start time. Staff are not on-site by default during your event, but you can text or call anytime at 509-661-5520 — we're on average 10 minutes away.

For elevator access: when Sport Gymnastics is open, the elevator works normally. When the gym is closed and you've scheduled elevator use, a Host rep will be on-site during your agreed rental timeframe to unlock during setup and will return at the end of your event if scheduled.

Host will be unlocked at the start of your agreed rental timeframe. Park in the back alley behind the building, turn on your hazard lights while unloading, walk around to the front entrance on Columbia Street, go up the main flights of stairs, then open the alley doors from inside — your car will be right outside. After unloading, move your vehicle to public parking.

Extra rental items you ordered will be set up or placed in the back kitchenette. If you didn't add the setup package, tables and chairs are behind the pipe and drape in the kitchenette. Pipe and drape may be tan or black depending on the season — let us know if you prefer one. You're welcome to use anything in the drawers under the stairs (extra hosting supplies).

If elevator access was scheduled, it's available during your rental timeframe, including setup and teardown.

Yes, unless you add our cleaning package. We ask that you leave the space how you found it — when we walk in, it should feel like no event just happened (other than your awesome memories).

Cleanup includes: taking all trash to the dumpster, removing recyclables and leftover food, gathering décor and personal items, emptying coolers, wiping spills and sticky spots, checking and cleaning bathrooms, placing linens in the laundry basket, stacking chairs on tables (max 8 per stack), returning tables to the original layout, sweeping and mopping the kitchenette and ballroom, and vacuuming the loft if used.

If cleaning is incomplete, fees are deducted from your deposit. Our optional post-event cleaning service starts at $250.

Yes. Every event completes the Host Wenatchee Cleanup Checklist, which outlines specific cleaning and reset requirements. It's provided electronically and must be completed in full.

Representatives may be on-site during cleanup and takedown, but they are not there to assist with cleaning or completing the checklist. We reserve the right to be on-site during this time if we determine it's appropriate or necessary, including for inspection or operational purposes.

If cleaning standards aren't met, items are missing, or damage is found, additional cleaning, labor, or repair costs may be deducted from the damage and cleaning deposit.

Please report any issues promptly — being forthcoming lets us work with you to mitigate costs. Concealing damage, missing items, or excessive mess may result in increased charges.

Yes. If you'd rather not handle cleanup, you can hire us for post-event cleanup starting at $250, arranged in advance and subject to availability and event type.

This covers standard post-event cleanup only. Excessive or abnormal cleaning (excessive trash, spills, damage, or misuse of the space) may result in additional charges, and clients remain responsible for damages, missing items, or excessive mess beyond normal event use.

A large dumpster is located directly across the alley behind the building, down the back alley stairs. All trash must be removed at the end of your event. If the dumpster is locked, the key hangs next to the pillar with the Wi-Fi information in the kitchenette — please return it after use.

Trash left behind may result in withholding some or all of your damage and cleaning deposit, depending on severity.

Yes. All events pay a fully refundable damage and cleaning deposit, which helps ensure the venue is returned in proper condition and cleanup expectations are met.

$250, separate from your event rental fee.

The deposit is paid through the Event Prep Form sent to you digitally before your event, using Venmo or the form's payment processor. It must be paid no later than 7 days before your event date.

Within 3 business days after a post-event inspection, provided all checklist items are completed and no damage or missing items are identified.

Associated costs may be deducted from the damage and cleaning deposit. Report issues promptly so we can work with you to mitigate costs — concealing damage, missing items, or excessive mess may result in increased charges.

All events serving alcohol of any kind or hosting minors are required to purchase private event insurance. This protects both you and Host Wenatchee in the event of accidental property damage, injury, or an alcohol-related incident.

Private events: private event insurance is required if alcohol is served or minors are present. Business and banquet events: a banquet permit plus private event insurance are required.

We highly recommend insurance for all events — it protects you if a guest is injured, someone damages the venue or equipment, alcohol is brought in by attendees without your knowledge, or an unforeseen incident occurs. A one-day policy is usually inexpensive and provides valuable peace of mind.

First, book your event — your date must be confirmed before purchasing a policy. You may use your own provider, or contact our insurance partner Thane Street (Vice President) with Martin Morris Agency Inc. of Wenatchee at 509-885-2134 or tstreet@martinmorris.com.

Provide proof of insurance to Host Wenatchee at least 7 days before your event.

Rates depend on event size, alcohol service, and risk category. Most single-day policies start around $90+ for standard events, and range from roughly $150–$250+ for events with alcohol or higher-risk factors. Final pricing is set by our insurance partner at the time of purchase.

Banquet permits are not required for private, non-business events. They are only required for corporate or business events serving alcohol — in that case your business must obtain a banquet permit and provide private event insurance and/or an umbrella policy through your business insurance that covers an offsite event.

Banquet permits can be purchased through the Washington State Liquor and Cannabis Board online portal. Check with your insurance provider to confirm what offsite and alcohol-service coverage you have available.

Yes — outside bartenders and caterers are welcome. If you're serving alcohol, a few requirements apply to keep everything compliant and safe.

Hard alcohol (whiskey, vodka, mixed drinks) requires a licensed and insured professional bartending company — friends or family members cannot serve alcohol.

For beer and wine only, a bartender is not required. Event insurance is still required for any event serving alcohol, regardless of type.

Yes. Private event insurance is required for any event serving alcohol, obtained through your own provider or through our insurance partner.

Absolutely — the kitchenette is perfect for self-serve or catering. If you're serving alcohol, the bartender and insurance requirements above apply. Host Wenatchee does not provide alcohol, so you're responsible for purchasing it and complying with all regulations.

We're happy to recommend trusted vendors we work with regularly — licensed bartenders, caterers, and other event services. Just ask and we'll suggest options based on your event.

Yes, for catering, entertainment, and other services. All outside vendors must be approved by Host Wenatchee before the event to confirm they meet insurance and liability requirements. Let us know your plans and we'll walk you through the paperwork.

Yes, and most guests manage them comfortably. From the Columbia Street front entrance it's about one and a half flights up. From the alley entrance there's one small flight, which many guests prefer — if you use it, please close the doors once your guests have arrived and your party starts.

The alley entrance — one small flight of stairs and typically the quickest option for load-in and load-out. Enter the alley from Palouse Street or Orondo Avenue, turn on your hazard lights, unload quickly, then move your vehicle to public parking.

The back alley entrance gives you a single flight of stairs directly into the event space, making it the most efficient option for carrying items in and out.

Note that it's a locked door that locks automatically behind you — it must be accessed from the inside first. Even when propped open during load-in or load-out, it can still lock behind you.

Host Wenatchee is in a registered historic building and is not fully ADA compliant. With advance planning, though, we've successfully hosted many guests who use wheelchairs or have mobility needs, with no issues accessing bathrooms or moving through the space.

The event space is on the second floor, so guests who cannot use the stairs access the venue by elevator. If accessibility matters for your group, please call us — we'd love to help you plan ahead so everyone feels welcome and supported.

When Sport Gymnastics (downstairs) is open, the elevator is open and available. When the gym is closed, elevator access is by appointment only and must be scheduled with us ahead of time. The elevator is intended for guests with disabilities, older guests, caterers, and large or heavy items.

The elevator is not staffed unless you add an Elevator Attendant. If you'd like elevator access supported for the duration of your event, contact us in advance — we're very flexible with advance notice.

From the Columbia Street side, the elevator entrance is separate from our front entrance. Host Wenatchee's entrance is on the ground floor on the right-hand side of the Columbia Street entrance; the elevator is inside the Sport Gymnastics lobby on the left-hand side of the ground floor. For the fastest entry and exit, we recommend the back alley entrance.

No private lot, but there are 100+ public parking spaces within a short walk, including the Palouse Parking Lot directly across the street, plus street parking along Columbia and Palouse. An aerial view of the venue and surrounding parking is on our home page for reference.

A large dumpster sits directly across the alley behind the building. All trash must be removed at the end of your event and placed in the dumpster. If it's locked, the key hangs next to the pillar with the Wi-Fi information in the kitchenette — please return it after use.

Any trash left behind may result in some or all of your damage and cleaning deposit being withheld, depending on severity.