Frequently Asked Questions

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Once the initial deposit (50% of the rental fee) is made and the event date has been set, the initial deposit is NON-REFUNDABLE or transferable, for any reason.
If you choose to cancel or reschedule your event within 30 days of your event date you will be required to pay the full invoiced price of your event. If you decide to pay your total amount due rather than just the 50% deposit you have 30 days after payment to cancel your event and get the last 50% back. We do not require full payment, which is why this is a policy. 

Yes! Bartenders and caterers are welcome. We do ask to consult with the bartenders and caterers prior to the event.

***A bartender is required if you will be serving hard alcohol. (Ex. Whisky, Vodka, mixed drinks, ect.) The bartender may not be affiliated with the family / friends of the event in any way. The bartender must be licensed and insured in the state of Washington. 

Yes! There is a hot service kitchenette that is perfect for serving food. Food prep is NOT allowed and all food must be prepared off premises. 

Private event: (Ex. Baby shower, birthday, gathering) Private event insurance is required if you are serving alcohol or hosting any minors.

Business related event: Banquet permit and private event insurance 

Please inquire for additional information! 

The photo booth is included for no additional fee! It is totally self service and the photos are immediately available to the guests via text or QR code. The photo booth comes with a customized logo and photo collage for each event ($150/hour value for FREE)  

Yes, music is welcome! 

We provide a standard bluetooth audio system for every event. We also have a media package available which includes professional grade audio, microphone, and HD projector (see “Add Ons” above)

Live music is also welcome! We do ask to consult with the musician / band prior to the event and do have strict rules on noise.

A standard bluetooth speaker, photo booth, and two smart flatscreen TV’s are included with every event. We also have professional audio, microphone, and HD projector available for purchase with our Media Package in the “Add Ons” section above.

We have elevator access BUT only for guests with disabilities, caterers or if there is a large item that can not be carried up one flight of stairs. 

There is no private parking however, the event space is surrounded by 100+ parking spaces which include parking in front of the building, along Columbia Street, and in surrounding parking lots. 

One of our awesome team members will be there to give access to the space and will provide a brief run through the space to make sure all of the equipment is set up and functional. 

Additional assistance is available for purchase in our “Add Ons” above.

No, open flames are not allowed. Battery powered candles are a preferable alternative. 

Yes, we do require that you use command strips on all walls and surfaces. 

Clients get one free hour for setup and 30 minutes for takedown. This additional time is free, and is not part of your booked event slot. Host Wenatchee representatives have the right to be on-site during these times to help clients set up or take down their event if needed or work on cleaning the venue for the following event. If you would like private hours for setup or take down you may purchase additional hours for your event. 

Yes, you are responsible for cleaning up and returning the event space to the same condition it was in before your event. You do not have to move or break down tables. But we ask that linens be put in the hamper and chairs are stacked acordingly on the tables after your event. We also offer a cleaning service if you would like to skip the clean up. See the “Add Ons”. If you have not cleaned up after your event you will be charged your full damage deposit for cleaning services.

Black linens are $5.00 each. White or tan linens are available for purchase in the “Add Ons” section above. 

We do have beverage glasses, cutlery, or dishware available to rent. Please let us know if you are interested in learning more. 

FInd our collection at:

www.ncweventrentals.com

You are more than welcome to bring your own food and drink. The kitchenette is perfect for self serve or catering. 

There is a hot serve kitchenette which includes a deep sink, industrial fridge, freezer, microwave, ice marker, and storage. Food may NOT be cooked or prepared in the event space. 

70

Host is not ADA accessible. But we can provide access to an elevator if needed and one restroom does allow for a wheelchair.

Yes! We require private event insurance. A bartender is required for events hosting hard alcohol or if your head count is over 50 and you plan on serving and type of alcohol. 

Yes, all events that will be hosting minors or serving alcohol are required to have event insurance. We do HIGHLY recommend that all events are insured.

Easy quote: https://www.specialeventinsurance.com/?gclid=Cj0KCQjwteOaBhDuARIsADBqRejfDRfIjRUNMqlPwX4iSKFnohbRr7PXkXPsdpnR065N1m48P2GSFf4aAmyzEALw_wcB

We provide up to 8 60" round tables and folding chairs for 68. 

7am-11pm - 

11- Midnight (After hour rate) is $300, a bartender is required if you plan to go until 12am. 

REMINDER: Skip the cleaning! We offer a professional cleaning service that is available for $250.00 + tax. If you choose to have the cleaning company come in all you have to do is take the items you do not want thrown away! Easy as that! 

Please make sure all steps are complete when it comes to cleaning up after your event. If you do not complete all the steps you will not receive your cleaning/damage deposit back which will be changed to $100.00 to cover the professional cleaning company. 

1) Round up garbage

Grab a trash bag or two, and round up garbage in every room that was used for the party. Food scraps left on plates should also be discarded to avoid ants and other creepy crawlies. Be sure to segregate the garbage in different trash bags for your recycling bins and empty open beverages in the sink before disposal. Garbage should be contained and should not be left overflowing or leaking. The dumpster is located across the street in the alley. Please leave bags next to the dumpster.

2) Don't leave your stuff behind - Nothing that is brought in by you or your party guests should be left behind. Items will be thrown away after the event.

3) Pack leftovers - Food items should be discarded if they are not being taken as leftovers. ( Or let us know if food items are still good, Luke is always willing to take leftovers (ha!))

4) Empty coolers and refrigerators - Don't leave your drinks behind, if you use the blue Yeti Cooler, please empty ice into the sink and wipe out leftover water.

5) Dirty Dishes / Utensils - We prefer disposable plates and utensils. However, if there are nondisposable dishes or utensils, please DO NOT rinse them in the sink. Our pipes are old. Please take them home and wash them.

6) Wipe up spills - Check for any sticky spills or crumbs that need to be wiped up. It helps to use a multipurpose cleaner to soak spills before wiping them up with a paper towel or clean cloth. Please let Alyssa and Luke know if there are any spills on the carpet or furniture.

7) Wipe down kitchen counters - Wipe kitchen counters with a damp cloth and multipurpose cleaning spray.

8) Check Bathrooms - No one likes bathroom surprises! Please make sure bathrooms are usable. No trash, TP, or bodily fluids on floors, sinks, walls... Everything should be in the trash or flushed! There is a plunger in both bathrooms.  Please respect our bathrooms and notify Luke or Alyssa if there are any issues.

9) Tables / Linens / Chairs Remove linens from tables and place them into the laundry basket (which can be found under stairs that lead to the loft). Please stack chairs on top of tables in sets of less than 8 chairs. Please make sure chairs sit FLAT against one another (pictured below).  Please leave the tables where you found them.  

10) Floors SWEEP/MOP - Please sweep the kitchenette and ballroom floors. The mop is located under the stairs that lead to the loft. 

11) Loft Space - please pick up ALL trash/garbage/food. Vacuum the floor. Vacuum can be found in the closest that is in the loft space.